Prime One Services quality cleaning services
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Company Profile, Ethos & Values

Prime One Services Pty Ltd is one of the largest privately owned South Australian facility management company’s, servicing the greater South Australian and Northern Territory areas. At Prime One Services, our passion is quality.

Prime One Services is dedicated to providing high quality, accountable, reliable services. Unlike many of our competitors, we pride ourselves on maintaining generous and secure working conditions for our employees – we do not franchise or subcontract our responsibilities. We find that, in conjunction with solid management, we can better control outcomes.

Prime One Services aim to rewrite the standards that have become the norm in the cleaning industry. Through our Quality Assurance Systems, in conjunction with our ethos of equipping our staff with the best tools of trade – which include training, modern equipment, and quality chemicals, we feel that as a whole we are better prepared in a competitive environment to fulfill our clients expectations. Whilst others are making cuts to improve bottom line, we are experimenting with new innovative cleaning programs to improve service delivery.

Ultimately, Prime One Services do not aim to be the largest supplier of cleaning services, just the best.



Goals & Mission Statement

Prime One Services' core priority and vision is to provide our clients with a high quality cleaning outcome that will exceed all expectations and demonstrate our commitment to total client satisfaction. It is our desire and ambition to strive towards providing a service that exceeds that provided by our competitors. It is through our commitment to achieving our goals that we aim towards becoming Industry Leaders in providing quality outcomes, as well as developing and maintaining trusting relationships with our clients and staff.

"Prime One is a diverse and innovative company striving to provide exceptional quality cleaning service to its clients. Prime One places great emphasis on providing a service that not only meets, but exceeds our client's expectations and is comitted to satisfying their every need.

 

Prime One is continually striving to invent and develop new and creative cleaning structures, procedures and practices that provide our clients with an effecient, cost-effective service that surpasses that offered by our competitors."



Industry Recognition

The Company takes tremendous pride in achieving a quality cleaning outcome. To this end we have just recently been awarded a Golden Service Award for Industry Excellence in the category of ‘Education – Primary & Secondary.’ The Award recognises company’s that display exceptional work practices, sound Occupational, Health & Safety policies, communication systems, innovation and most importantly produce a high quality cleaning outcome.

When selecting a company to manage the cleaning of your facility, you can be confident that we will continue to implement the very work systems and practices that have been recognised by our Industry body.



Management

In our continual endeavor to achieve superior service delivery, Prime One Services recognises the importance of an exceptional management structure. To this end the company places great emphasis on investing in key management personnel that are:

  • motivated to build positive, trusting and committed working relationships with both staff & clients
  • eager to continually develop their technical knowledge of the cleaning industry
  • proactive in their approach to problem solving.

When you invest your facility management services in Prime One Services, you can rest assure that we are committed to managing your needs with these values at the forefront of our mind.



Staff

Prime One Services recognises that, as labour makes up the greatest proportion of the value of any cleaning service, onsite cleaning staff play a significant role providing a quality outcome. As such, sourcing and developing the right cleaning staff requires more attention than most competitors acknowledge.

Great emphasis is placed on ensuring Prime One cleaning staff understand and acknowledge the importance of their role within the company and conduct their duties in accordance with the values and ethos that create a healthy working culture where successful cleaning outcomes are achieved.